Frequently Asked Questions
Discover everything you need to know about our handcrafted luxury collections.
What materials are used in Almaza Fine Jewelry?
We exclusively use ethically sourced 18K solid gold, GIA-certified diamonds, and high-quality precious gemstones to ensure every piece meets the highest standards of luxury and durability.
Do you offer international shipping?
Yes, we provide secure, insured international shipping to most countries worldwide via premium carriers. Shipping costs and estimated delivery times are calculated at checkout.
How can I find my correct ring size?
We provide a comprehensive Ring Size Guide on our website. Alternatively, you can request a complimentary physical ring sizer to be mailed to your home before placing an order.
What is your return and exchange policy?
We offer a 14-day return policy for a full refund or exchange on all non-customized pieces, provided they are in their original, unworn condition with all security tags intact.
Does my jewelry come with a warranty?
Every Almaza Fine Jewelry purchase includes a lifetime warranty against manufacturing defects. We also offer one complimentary professional cleaning and inspection service per year.
Can I request a custom jewelry design?
Absolutely. Our master jewelers specialize in bespoke creations. You can schedule a virtual consultation with our design team to bring your unique vision to life.